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How to create a pandemic IT preparedness plan for your business

May. 25, 2020 Business Insights

Learn how to keep your business operating smoothly during unexpected situations

The onset of COVID-19 has brought countless new challenges and obstacles for businesses across the globe.

With that in mind, now is the perfect time to look at your operations and assess what worked (and what didn’t work) during the pandemic—and to create an IT preparedness plan for the future. 

Why? With a robust and detailed plan on hand, your business will be much better equipped to handle any unexpected obstacles that may arise.

Let’s explore the key points that your IT preparedness plan should cover.

Step 1: Prepare your business 

  • The vital first step of any preparedness plan is to compile a full list of your company’s products/services, service providers, partners, and vendors.
  • Next, compile a list of backup vendors and other resources to ensure that your business will not have a gap in production, a shortage of employees, or an inability to provide service or meet demand.
  • Consider ‘what-if’ scenarios, drawing out the impacts of a disaster and brainstorming solutions, which may include investing in new technology.

Step 2: Prepare your employees

  • First, create and distribute health guidelines and other policies that you’ll enact in times of crisis to ensure seamless communication between teams.
  • Ensure your communications and information technology infrastructures are ready to support employee telecommuting and remote customer access.
  • Regularly coach your employees on online security best practices to keep your business safe if work practices need to change.

Step 3: Prepare alternative ways of conducting business 

  • Invest now in the right virtual meeting tools and train your teams on how to use them. These can also be used when it’s “business as usual” to bring more flexibility to internal meetings, presentations for clients, and more.
  • Research and strengthen alternative platforms for providing goods and services, such as the ability to pay bills online or the addition of an e-commerce platform on your website.
  • Plan for increased demands on key personnel, such as your IT teams.

By spending time now creating a customized IT preparedness plan, you’ll take important steps to secure the health of your business in case a pandemic or other major disruption strikes.

How NeverBlue IT can help

Disasters can happen at any time. That’s why it’s crucial that Central Florida and Southeast Michigan businesses of all sizes have a robust IT preparedness plan in place. With our IT Disaster Recovery services, a disaster no longer has to mean disruption and downtime for your business.

Ready to protect your business with an IT Disaster Recovery Plan?

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