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How IT outsourcing services can support your business

Jul. 12, 2022 IT Support for Business

Learn all about outsourced IT support and what it can provide for your company


As your business continues to grow, outsourcing IT services has likely become more and more appealing.

The demand for external managed service providers continues to increase globally each year as the reliance on IT expertise consistently becomes greater.

A recent report from Research Dive estimated the global managed services market will bring in over $410 million in revenue by 2027. The IT sector is a major contributor of the market growth with estimates for it to increase at a compound annual growth rate (CAGR) of 11.6% from 2020 to 2027. [1]

Discover the basics and fundamentals of outsourced IT support to learn how these services can benefit your business. 


What is outsourced IT support?

IT outsourcing services describe the delegation of IT business practices to external support providers. These services can include cyber security, network design, managed IT services, and much more. 

Such service providers can also take on full responsibility for all of your company’s IT needs and maintenance. Organizations often turn to IT vendors because growing pains can hinder a business from reaching its full potential. Outsourcing IT services can allow you to better focus on your core business functions. 


What are the different types of IT outsourcing services?

From company size to reliance on technology and software, no two businesses are alike, so it’s important to determine what your company needs to accurately choose the most helpful outsourced IT services possible.

Some of the most common outsourced IT services include: 


What are the IT outsourcing models?

Collaboration is key when it comes to hiring an outsourced service provider. It’s important to explore the different kinds of outsourcing models that external vendors utilize to find out which is right for your business: 

  • Staff augmentation: Have the staff but not the expertise? Staff augmentation is where outsourced IT services take the time to evaluate your current in-house team and add in help where it is needed. 
  • Dedicated team: The dedicated team model speaks for itself. It consists of a team provided by the outsourced IT partner that focuses solely on being a long-term team designated for your business. 
  • Project-based: This model lets the external partner take full control of the project at hand from start to finish. The project-based model is best for companies that are looking for support on a single task that they may not be capable of handling on their own. 


How do outsourcing IT services support businesses?

The main benefit companies notice from outsourcing IT support is cost savings. Partnering with an external provider can save your business thousands on data recovery or cyber security breaches. However, there are many more advantages to working with an outside IT vendor such as:

  • General savings: An in-house IT team can become expensive. By choosing to outsource your IT, your company can save on housing and software development costs. Outsourcing also allows room for investment in other areas of your business. 
  • More time for what matters: Time is money. Outsourcing IT support will provide your company the time it needs to focus on what really matters. Leave the tech support to the pros and allow your company to designate time for your core business functions. 
  • Increased efficiency: With an outsourced team, there will be less focus on tasks that employees aren’t specialized in and more time for the company’s goals. An external support partner will provide the expertise and quality service your company needs to thrive. There’s no need for hiring and training when you have outsourced experts just a call away. 
  • Decreased labor costs: An outsourced IT partner can also save your company from having to spend on extra labor and training. Allow your business to focus its resources on improving the overall company rather than trying to fund an entirely new extension of your team. 


In conclusion

Outsourcing IT services is the solution you need to help your business succeed. Company growth doesn’t have to be a pain and can instead be welcomed with the support from your external IT partner. 


Looking for outsourced IT services?

At NeverBlue IT, we believe it should be people first, then computers. We are an extension of your team and not just an external vendor. With our hands-on approach to IT and commitment to providing onsite support, we are able to provide your business with the expertise it needs to succeed. 


“As fast as technology moves today, I rely on NeverBlue IT for their professionalism and expertise to stay ahead of the technology ball while tackling our daily challenges, which gives me more time to focus on ever-changing industry requirements and projects.”

— Wendy McWhorter Manning, Chief Technology Officer at ContraVest


Backed by over 30 years of experience, we’re proud to help businesses across Central Florida and Southeast Michigan scale and grow with a comprehensive range of service-first solutions including cyber security, managed IT services, network design and administration, and more.


Ready to get started?
Contact us today.



1: GlobeNewswire | Global Managed Services Market Estimated to Surpass $410,707.9 Million by 2027, and Grow at a CAGR of 11.1%

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