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Managed IT services vs. professional IT services: Which is best for your business?

Jun. 30, 2022 IT Support for Business

Explore the differences between these types of outsourced IT services to choose the right one for your business needs 


Businesses of all sizes can greatly benefit from outsourcing their IT support. Whether it’s a single project or you are looking for continuous support, it’s important to research the types of outsourced IT services available to business owners.

Managed IT services and professional IT services are often used as interchangeable terms; however, they are two distinct types of outsourced IT services. 

Continue reading to learn more about these outsourced IT services and determine which is right for you and your team. 


What are managed IT services?

A managed IT service provider is committed to being the technology support system for all of your company’s IT needs. From ensuring your devices are up-to-date to continuously monitoring your network, these service providers will give you the time you need to focus on achieving your business goals.

This type of support includes a wide variety of services, but often includes 24/7 remote support, network administration, and cyber security protection. Partnering with a managed IT company will give your business the help it needs to thrive and grow. 


Learn more:
Three benefits of managed IT support for your business


What are professional IT services?

If you are looking to fix a specific problem or need help with a distinct project, professional IT services are the right fit for your business.

Professional IT services provide support for a one-off, dedicated project thus resulting in a short-term partnership. In this scenario, the outsourced IT team may be involved in one part of the project or the entirety of it from start to finish.

Ultimately, professional IT services are a temporary solution for a one-time cost. 


Managed IT services vs. professional IT services: What are the differences?

Managed IT services provide ongoing support, ideally for a fixed monthly price. Depending on the terms of the service agreement, they can support your business wherever you need the assistance. Since these services are proactive, there is minimal to no downtime for everyday business operations because issues are often caught before they become major problems. 

Since professional IT services are project-based with a one-time fee, they will only help your company take on an on-demand issue for as long as it’s a problem. With continuous monitoring of systems, these services run the risk of stopping company functions for a while as they require time to be fixed. 


Which is best for my business? 

Rendering ongoing support and 24/7 monitoring with managed IT services is the ideal type of partnership you need for the success and protection of your business. Although professional IT services can provide the solution you may be looking for at the moment, managed IT services are here to continuously support your business. 


How we can help

When it comes to helping businesses achieve more with a comprehensive range of IT solutions, NeverBlue IT’s managed IT services are the solution you need.

With our people-first approach to IT, assisting businesses in maximizing their potential is our ultimate goal—all for a fixed monthly price.   


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