Maximize your business potential with the right IT support
Whether your business needs to:
We can help your business in Central Florida or Southeast Michigan achieve more with our managed IT services. Our expert IT team is here for you—all for a fixed monthly price.
The overall concept of hiring an outsourced managed IT service provider is that they will “manage” all aspects of your business technology to improve your operations and reduce your expenses.
When choosing a managed IT service provider, it’s important to understand that the level of service you’ll receive can vary depending on the provider you choose.
While deciding between IT managed services companies in Orlando or Detroit, ask them about:
Set yourself up for success with NeverBlue IT at your side! Our goal is to learn how we can support you in doing your job better than ever—and as your IT ally, we’re here whenever you need us.
Partner with us and you’ll enjoy:
It makes sense that if you have an IT problem, you should hire someone to solve it. But do you really need IT support when you’re not having problems?
With a Break/Fix IT Service, you’ll be charged as soon as the technician arrives to start work on your issue. It may take them hours—if not days—to diagnose the problem before they begin to fix it. Because of this, Break/Fix IT Services can often result in a lot of downtime and a very large bill for your business.
With NeverBlue IT managed IT services on your side, it can be a lot quicker to resolve even the toughest IT issue. Since we’re already familiar with your systems, we can spot the root cause faster—and get to work fixing problems or issues right away.
You won’t pay extra fees, because even emergency support is covered by your fixed monthly price. Plus, our proactive maintenance service means you can avoid the issue from happening in the first place.
The problem:
You need IT services, but you don’t have enough work to keep an IT team busy enough to make the investment worth it. Contract or by-the-hour technicians aren’t proactive or responsive, and they only fix things after they break.
How we can help:
With NeverBlue IT by your side, you can trust us to focus on your computer systems—so you can focus on your business. We’ll make regular onsite visits to ensure you aren’t paying for services you aren’t utilizing. Our service agreements are month-to-month, so you can elect to reduce or increase our onsite visits as your needs change.
The problem:
You need IT services, but don’t have the budget to add multiple IT professionals to your team to cover all of your IT support needs. Or maybe you’re not sure which candidates to choose to fit your needs.
How we can help:
At NeverBlue IT, we hire the best mix of technologically-minded and customer-focused people—so you receive the best managed IT services without all the interviews! We’ll get to know your infrastructure, ask you about your challenges, and listen to your needs to come up with the best managed IT support plan.
With our month-to-month service agreement, you can always adjust your plan as your business needs change.
The problem:
Your existing IT team needs extra help, but you don’t have the budget to hire another in-house IT professional. Or maybe you have multiple gaps in your in-house IT support, but you’re struggling to find the right candidate that fills all of the voids.
How we can help:
Think of us as your IT ally: We can partner with your existing IT team to handle the overflow of desktop support, manage large projects, or fill in however you see fit.
And if your business needs change, you can adjust your plan at any time thanks to our month-to-month service agreement.
We have 90 people at our firm and they handle all our IT needs - from the myriad of day to day issue to the big picture hardware and software issues. When we had to move our office remote in March 2020, they helped us get everyone working from home in 8 days! They are very responsive, professional, and quite knowledgeable. When faced with a problem or purchase decision, their answers are practical and not filled with a lot of "techy talk" . Five stars for sure!
Thank you Tommy and NeverBlue IT for your continuous support.
Excellent service.
So much knowledge and patience!!!
Their team recently joined us in property management clubhouse setup to include purchase, configuration and setup of VoIP phone system, PCs, Macs, network/firewall and WiFi/access points. Their recent assistance in Jacksonville and Daytona were top-notch and we are gearing up for St. Petersburg and Orlando in the very near future. Instead of hiring a corporate team, I have NeverBlue IT. They are professional, courteous, responsive and consistent.
They are always very responsive, prompt, and knowledgeable about the issues they assist us with. Billy and their entire staff provides excellent customer service always no matter how big or small the issue may be. Our firm has used other companies in the past, but none compare to NeverBlue. We highly recommend their services and will continue to use them for years to come. Thank you, Billy, and the rest of the team!
Tommy went completely above and beyond my wildest expectations and handled every single one of the numerous, often unique and challenging, tasks I threw at him. Not only did Tommy give me the best IT Support experience I've ever had in my life, but he also became my friend.
Tommy and the team at NeverBlue genuinely took an interest in my needs and technology desires and cared about my individual issues and problems. Tommy performed every task I requested with aplomb, no matter how challenging or outside-the-box. Thank you, Tommy, for truly ensuring I am truly NeverBlue when it comes to my technology.
They consistently go above and beyond to ensure our firm’s IT infrastructure runs smoothly and securely. Their expertise and adaptability is a resource for our firm.
Any IT issues that we have he is able to fix in a timely manner. We are so happy with the service that NeverBlue provides. Thank you!
Jacob and Victoria are wonderful. Quick to respond. Usually on site or can be on site in a hurry if needed. Transition was straightforward. Highly recommend their team.
Always quick to respond and quick to fix any issues/problems. Very knowledgeable and will go above and beyond.
They also are always available to fix an issue in a timely manner. Great customer service especially Jacob who is always willing to help.
Twenty year friend and partner. Rob's team is the best!
As a new trade association CEO, I am dealing with transitions and many aspects of our IT account and services. They provide weekly visits and are always there to answer questions and handle equipment, software or programming needs. In fact, we're purchasing a new phone system next. I highly recommend this company and their services for all your IT needs.
I love the fact that it is a family own business so they understand what small business go thought. We have been with them since Mr. Roche visit us and made his presentation and they have kept their word on outstanding service! It use to be "INS" and now "NeverBlue IT" and service level continues to impress me!! Keep it up NeverBlue IT team!
They are outstanding and are very quick to reply to issues. Great people to deal with.
We have 90 people at our firm and they handle all our IT needs - from the myriad of day to day issue to the big picture hardware and software issues. When we had to move our office remote in March 2020, they helped us get everyone working from home in 8 days! They are very responsive, professional, and quite knowledgeable. When faced with a problem or purchase decision, their answers are practical and not filled with a lot of "techy talk" . Five stars for sure!
The team is professional and most importantly, knowledgeable. When we upgraded to new computers/phone system, they made certain that the transition went smoothly, without disrupting operations. They dedicated time for training to ensure that all of our employees knew how to operate the new phones. The weekly on-site visits are most beneficial for us – they resolve issues we may be experiencing before they depart the office. They are never in a rush and they are always so patient with our employees. Should we need assistance on other days, they offer 24/7 helpdesk support, in which they are very responsive. NeverBlue even handled the switch to a new phone service provider, which they recommended to lower our monthly cost. Whether it’s something miniscule such as unlocking an account or more significant such as setting up new equipment, you can rest assured that NeverBlue IT will take care of it. 100% RECOMMEND.
At the slightest glitch Billy has me back online and never blue!
They are very attentive and very helpful. When we have a problem we can easily reach out to them whether it be one small problem or what feels like a hundred problems. Doesn't matter if it is a big or small issue, they are always there to help with no problems and very responsive!
Thank you for helping with an email issue and has done a great job for us at ZKS.
NeverBlue allows me to delegate specific tasks to their support system while I manage new development, websites and upcoming property management. My team IS NeverBlue IT!
The team always goes above and beyond of what is expected.
Instead of needing an internal IT department, we are able to rely on them. Plus, all of their staff (from the help desk to the field team to billing) are consummate professionals and genuinely nice folks. -Steve Blum, VP Strategy & Administration
They are very responsive to your calls for assistance and are always available regardless of the size of your company.
INS is a family owned and operated company and you feel like they are family. You are confident that whatever the issue, they will solve it.
We update it every two weeks with new marketing material and they are a pleasure to work with and respond to our requests in a swift and friendly manner. Also they are extremely helpful as a resource when it is time to update and modernize our computer systems which assists us to remain on the cutting edge of technology.
Requests for changes to our website are processed quicker than I would expect and they are always there to answer our questions and offer suggestions. A huge thank you to their staff!
Our workforce thrives on completing scientific projects on-time with exceptional quality. After switching from a previous support service to INS, I am confident that the critical IT infrastructure that supports our work is in good hands, and that our people can focus on doing what they do best without having to take time to troubleshoot IT issues. The staff for INS are excellent communicators and rock-solid in terms of their ability to support both new and legacy systems. I regret having not partnered with them sooner.