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Should you outsource support for your IT manager?

Oct. 06, 2021 IT Support for Business

Learn the benefits of working with a trusted IT support partner for your business

With the essential role technology plays in modern-day business, many mid and large size organizations have an in-house IT manager as part of their team to help guide the technological direction of their organization. IT managers are often in charge of constructing IT-related business plans, overseeing network security and directing online operations while keeping systems up to date.

However, IT managers are oftentimes the only IT member of the organization and without a support staff, they struggle to have the time and resources needed to ensure all systems are running smoothly on their own. 

One solution to this problem is partnering with an outsourced IT team to provide the support your IT manager needs to get projects completed on time, all while staying within budgetary requirements. 

Keep reading to find out how outsourcing the help of an IT team could be beneficial to your IT manager. 


Assistance with managed IT services

In any industry, downtime due to a technological issue is time that could have been spent completing the company’s tasks. That’s why ensuring your technology issues are resolved in a timely manner is extremely important. If you are a singular IT manager, it can be difficult to juggle multiple issues at once, and that’s where your outsourced IT team comes in. 

An outsourced IT team will provide any necessary computer maintenance, but work proactively to avoid problems before they even occur. They’ll focus on any issues that arise, so you can focus on your essential tasks. 

They will also be able to provide continued education and training to your staff on best online security practices to reduce the risk of data breaches for your business.


Read more:

Five considerations when hiring managed IT services for businesses


Guidance on larger projects 

Large IT projects include a variety of tasks from data backup to web development that require ample resources to be properly executed.

When it comes to data backup, ensuring you are regularly updating your software and systems will ultimately provide the utmost protection against hackers. Your outsourced IT team will be a crucial asset in helping your IT manager implement systems to assist in blocking any attacks while providing quick responses. 

Your IT team will also be able to assist you in installing and upgrading your current hardware and software while assisting in the implementation of websites as needed. 


Implementation of cyber security solutions

A data breach can be detrimental to your business and with the rise in data breaches worldwide, data security is essential. The exploitation of your security vulnerabilities can pose not only data loss and downtime, but legal issues as well. 

Unfortunately, your data is easier to access than you might think, especially if you’re utilizing a third-party cloud facility. By working with an outsourced IT team, you will have a better chance in protecting your cloud, in addition to many other benefits.

Your IT partner will be able to perform a network vulnerability review which involves a comprehensive audit that will identify any weak spots in your network. After this, they will be able to make recommendations on how to increase your security level that will provide the best protection for your business. 


Read more:

The 6 best cybersecurity practices for your business


Protection with disaster recovery

As an IT manager, you will want to be as prepared as possible in the event of an IT disaster. Working together with your outsourced IT team, you can get a better understanding of your business needs and budget to create the best disaster recovery plan possible. 

Your outsourced team will be able to assist in creating policies and processes to ensure you remain operational during a disaster such as data backup, remote access for off-site employees, backup internet and more. 

Your outsourced IT team will be able to pick up the pieces of any disaster while you continue working on your daily work activities. 


Read more:

4 important reasons why data backup and recovery is essential for businesses


How we can help

NeverBlue IT helps businesses across Central Florida and Southeast Michigan scale and grow with a comprehensive range of service-first IT solutions, backed by over 30 years of experience.

Set yourself, your business and your IT manager up for success with our team by your side! Our goal is to learn how we can support you in doing your job better than ever—and as your IT ally, we’re here whenever you need us.


Contact us today to get started!


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