- Packages & Services
- Client Support
1) Know what you’re paying for
Watch your bills! Cable, phone, internet, TV and otherwise. Make sure you know what services you have, and A) decide whether you still need them B) see if you can get a lower price. If you once had 30 users in your office, which required a high speed internet, but your office is now down to 15 users; odds are you don’t need to pay for such high speeds. Consider downgrade options to save. Many companies offer bundle discounts for combining services. Check bundle prices, even if you don’t intend to use a particular service. For example, even if you don’t have a TV in your office, adding in TV service may save you $40. Just add it, and don’t use it if you don’t need it. Be mindful of contract expiration dates. When a contract expires, the prices will rise, and if you don’t catch it, you could be missing out on savings. When all else fails consider switching companies. It won’t hurt to make a 15-minute phone call to competitors if it could potentially save you $70+ per month. When you’re armed with prices from other competitors, you have more negotiation power when it comes to dealing with your current company.
2) Don’t make unnecessary upgrades
Having the newest gadgets aren’t always necessary. Remember how the old “brick” phones could withstand a meteor strike, but now with smart phones everyone holds their breath in fear as their phone hits the ground? While yes, functionality has improved by insane amounts, the basic function of the phone remains the same. “Brick” phone or new smartphone… they still make phone calls. Ask yourself what functionality you need from your device, and don’t get swept up in the features you won’t even use. Besides, the more expensive the equipment, the more expensive the repairs/replacements.
3) Know when to pay a little extra if it means longevity
When you do need an upgrade, know when paying a little extra is a good thing. In the short term, paying less for an off brand or refurbished product may seem like a great idea. However, if that product breaks down before you use its worth, you may regret not spending the extra $500 on the more solid reliable product.
4) Weigh options when it comes to support services
You don’t have a budget to hire an in-house IT support staff, but you feel like you’re paying too much for hourly by-the-job IT support contractors who seem to create more problems than they resolve. Did you know there was a third option? IT Managed Service Providers (IT MSP) offer monthly flat rate prices to handle IT support needs and more. Typically, an IT MSP is cheaper than an in-house IT staff and more reliable than an hourly by-the-job contractor because they are paid the same amount whether they are on-site for 3 hours or 12. Know your options, and don’t ever feel like you’re stuck!
5) Find discount providers
Major technology equipment companies have “Partners” which are other companies/stores that are trained, and authorized to sell their products. A Partner usually has access to discounted equipment that a general consumer would not have access too. Instead of purchasing equipment straight from the supplier, work with a Partner who can not only help you get the discount, but can usually share their knowledge on the best product for your needs.